Right now we ship to most EU countries & USA, while we are growing, we're looking to further expand our shipping regions.
The delivery time depends on which of the categories you choose.
We dispatch orders within 1-3 days after your purchase.
DPD: 2-10 working days for delivery for Europe. International parcels can vary from 5 to 21 working days.
Please note that orders are processed in the morning and if we have not received an order by 12 AM, it will be processed and dispatched the following day.
It is obvious but worth stating that if you give us an incomplete address or wrong address, you will not receive your parcel, so this is critical. It is not our responsibility to get the item to you if you have not provided a correct and accurate address.
DPD - contact us via our contact form.
You have 14 days from the delivery date to inform us about your order cancellation and 30 days to bring your return to the post (it needs to be postmarked within these 30 days). If you decide to return the purchased products, send us an email at email@example.com and send your items to:
Mona Art Design
Trg Komandanta Staneta 8, 1000 Ljubljana,
Shipping fee back to us will be at your charge. Make sure to use tracking with your parcels to avoid losing them on the way back to our stock.
We will refund the costs of the item, but shipping costs will not be refunded.
Please send an email with your order number to firstname.lastname@example.org and We’ll get back to you as soon as I can.
Buyers are responsible for any customs and import taxes that may apply.